Cancellation, Return & Exchange
All purchases on Melblok.com are governed by Melblok's Cancellation, Returns, Rufunds & Exchange Policy stated below:
Due to the personal nature of cosmetic products, we do not accept Refunds or Returns, however you may request a product to be Exchanged under the following conditions:
1. In the event that you have received it in a Damaged or unusable condition.
2. You recieved a product that is expired or 1 month from its expiry date.
3. You received an incorrect product. In such a case the product must be returned in an unopened condition to be eligible for an exchange.
Exchanges are handled on a case to case basis. The product must have been purchased within 15 days of applying for an exchange on either Melblok.com or any thrid party website selling authentic Melblok products to be eligible for an exchange. To apply for a Exchange please write to us through the form provided on the Contact Us page, attach a screen shot or photo of the bill of purchase, a photograph of the product to be exchanged showing its Batch Number and Expiry Dates clearly.
Melblok does not guarantee that an exchange would be possible however we would make our best effort to accommodate an exchange. For international locations or remote locations in India, additional shipping charges may apply.
Cancellation: In case you wish to cancel an order placed on Melblok.com, you should contact us immediately after order placement via the contact us form or call us at +918010888000. Cancellations are not accepted if an order has been tendered for shipping (you would receive an email about the order being shipped or being on the way).
Melblok may modify the above policies at any time without an update here.